272 Bath Street, Glasgow, G2 4JR, United Kingdom Falcon Drive, Cardiff, Mid Glamorgan, CF10 4RU, United Kingdom

FAQs

What is Forex?

Foreign exchange, more commonly known as Forex or FX, relates to buying and selling currencies with the purpose of making profit off of the changes in their value. As it is the world's largest financial market, there is high liquidity. This is why the forex market attracts many traders, ranging from novices to professional investors.

About us

Royal Capital Pro was founded by a group of investment professionals who have clear vision in online Forex trading. All of our available trading platforms were built and engineered using the most sophisticated technology to meet the needs of all of our investors in order to provide the best possible trading experience.

What are the trading platforms we offer?

Royal Capital Pro offers several platforms including a web based platform along with the MT4 for both computers and mobile devices.

How can I start?

All you have to do is properly fill out the form and one of our representatives will contact you and we will contact you and guide you through the whole trading process; step by step. Signing up for a Royal Capital Pro trading account is a fast and easy.

What are the documents required in order to open up an account?

To install your account fully, please send the following documents: proof of identity (it can be either a passport or an identity card and it must be valid and cannot expire within three months) and proof of address (a scanned copy fully, which can be either a utility bill - electricity, gas, water or landline phone / internet - or a bank statement that is less than six months old).

Do you offer training?

Sure. Our customer support team of economy experts provides you with the best training and support on using trading platforms. Besides, being a Forex broker ourselves, we provide guidance and instructions about the different trading strategies.

Can I receive a practice account?

Yes, you can create a demo account the moment you enter your data and speak to one of our representatives. We will place a virtual sum of $10,000 in your account so you can develop and practice your trading strategies.

How do I make a deposit?

You can deposit directly through Royal Capital Pro deposit page or by calling your account manager. If you make a deposit by Visa / MasterCard, we will need a scanned copy of the front and rear of the the card.

How can I withdraw money from my account?

Withdrawing money from your account is fast and straightforward. Just simply log in to your account and click on the ‘Withdraw' tab and follow the simple instructions.

How can I update my personal data?

You can easily update your personal data once you log in to Royal Capital Pro. Just click on the "Personal Data" tab on the list.

How can I recover my forgotten password?

Click "forgot password" and follow the quick steps that are provided

Can I get support?

Yes. We offer full support to all of our investors throughout the trading week. Investors can get support via e-mail after trading hours.

Survey

Under our license, we ask all of our investors to complete the form for their own protection. Traders span from all different backgrounds, have different skill sets and vary in their experience. Therefore it is important that your answers are honest and straight forward so we know how to evaluate your experience.

How can I withdraw money from my account?

Withdraw money from your account is fast and straightforward. Pull your profits in a simple manner Log in to your account and click on the 'deposit and withdraw', then click on the 'withdrawal of funds " button and follow the instructions to withdraw.

Why should I give you my information that the personal information?

Under our license, as a licensed investment, we ask all our customers to provide us with their documentation (proof of identity, proof of residency). We emphasize that we are dealing with all the documents confidentially 100%.

What are the documents required to be installed full account?

To install your account fully, please send the documents listed below
Proof of identity (a scanned copy fully)
Proof of identity, can be either a passport or identity card or card. It must be valid and not expired in less than 3 months ending.
Proof of address (a scanned copy fully)
It can be either a utility bill (electricity, gas, water or landline phone / internet bill line) or bank statement publication date is less than 6 months.

Rolling form

Under our license as structured investments, we ask all of our customers to complete the form for their own protection. Because there are different levels of traders in terms of knowledge, skill and experience, they will be evaluated according to their answers. Please answer honestly. If you make a deposit by Visa / MasterCard, we will need a scanned copy of the front and rear of the face of the card (please hide 12 the first number from the front of the card and CVV hide from the back of the card .